Contact Us

Call us during business hours, get directions to our offline boutiqe, or send us a message online anytime.

Phone Orders

Call Toll Free 1-866-695-6667 Mon-Fri 10AM-8PM Sat, Sun 11AM-5PM EST

Secure Online Ordering

The security of your personal information is important to us. In our efforts to protect your online transactions, we use technology called Secure Sockets Layer (SSL). With GeoTrust QuickSSL web server certificates, you can start conducting secure online transactions with confidence. QuickSSL enables up to 256-bit encryption and assures online visitors that confidential information and transactions cannot be viewed, intercepted or altered. And because GeoTrust QuickSSL authentication system is the most advanced in the industry, your personal information is being transmitted in secure (encrypted) form. Also, any online transaction been made on Mykonospa.com, we do not store your credit card information in any form.

We accept all major credit cards.

Shipping Options

Shipping is FREE on all orders. Most orders are shipped via FedEx Ground and USPS, Insured, Priority Mail. Most orders (excluding pre-orders) are shipped from our store within 48 hours 24 - 72 hours after receipt of your request (Please note this time may be slightly extended during busy holiday seasons). Overnight and 2nd day shipping is available for an additional fee.

Returns / Exchanges

Damages

Products sold on-line are returnable for full store credit if an item is received damaged. The item may be replaced or refunded. PLEASE MAINTAIN ALL SHIPPING MATERIALS WHEN FILING A CLAIM FOR A DAMAGED ITEM.

All claims for a damage refund must be done within 5 days of receipt of your shipment. This policy is waived, however, if your purchase was for a specific holiday. In that case your purchase may be returned or credited due to damage within 5 days after the holiday date.

Our Guarantee

We guarantee everything we sell! If you are unhappy, for any reason, with your purchase you may return it for full store credit within 14 days of receipt of your purchase.

General

Shipping charges may also be incurred when making an exchange. Exchanges may be made within 30 days of your purchase. Please be advised that if the total value of your purchase, after the return is complete, falls below the guidelines for free shipping, we may impose shipping charges as indicated on our site.

Gift Wrapping

We offer free gift wrapping on orders over $100. Please note gift wrapping requests during the holiday season MAY slightly delay your order by 1 day. If ordering via phone or fax, please advise us that you need your order gift wrapped. The choices of gift wrap may be viewed and selected during the checkout process.